Happy Drains Ltd

"I had a great experience with Happy Drains. Tommy did a fantastic job addressing my drainage issue. He was professional and thorough, providing a detailed explanation of the blockage and how to prevent it in the future. It’s a relief to have everything flowing properly again. Highly recommend their services if you want the job done right!"

"Happy Drains have been amazing every time they come to me. I’ve had them out a few times and had the pleasure of meeting Wayne a few times who has sorted out issue every time and very quickly. Thank you to Wayne and happy drains for providing a perfect service every time."

"Be careful when getting a quote for a CCTV survey. I can't give a completely negative review, nor anywhere near a positive one, but this review is more of a word of caution for anyone looking to have a CCTV survey, and to understand that the 'set quote' may not be the final quote as potential higher fees may occur. This was our experience - Happy Drains have a set quote for a CCTV survey of £185 + VAT. There is a disclaimer on their website which notes that a abandonment fee may occur of £90 + VAT, which we understood and confirmed with the work to be carried out. On the day of the visit, we received a phone call which said a abandonment fee will be added and a new quote to complete the survey. We then received the new quote of £845 + VAT. The original set quote of £185 + VAT vs the new quote £845 + VAT is significantly higher (4.5 times higher) so this came to a huge surprise. They provided a short summary to explain the increase (which essentially required another camera), and we decided not to continue, but had to pay the abandonment fee invoice. In short, no survey was carried out and we had to pay £90 + VAT just to get a quote. I would advise the company to be more transparent to customers that much higher fees may occur depending on circumstances, and be candid of the quote range, rather than the marketing tactic of the '£185 + VAT set fee', which is very misleading. We since received a quote from another company who stated what the quote could be based on a number of factors, which we appreciated. To note, the house in a standard three bedroom detached house."

"So we had our drain block for a week now had a few Cowboy builders try to say it a big job. But not happy dain. We had Tony visit use today and he got the job done in 10min. Didn’t try to up sale me: such a fair price fast service and just a nice guy. If anyone else has a block drain or just want to get A survey. Trust in happy drain Very professional and honest company . He even put the tiles back which he didn’t have to thank you tony ."

"Absolutely disaster service from David and his team. Stay away to save money and respect. They send unprofessional and unskilled engineers. I had blocked drainage issue and it was surely internal block but to kill time and money their engineers made up story and involved United Utilities. Even after multiple visits from United Utilities they were making excuses. At the end after 15 days of follow-up and spending double the money I got it resolved through them. I couldn't risk changing half way through. Always late by at least 4-5 hours to attend an appointment. Sometimes never turn up after waiting 8 hours (false promises). I have attached a sample conversation and kind of unprofessional approach they have. I have also attached how they left the place unhygienic and I had to chase them up to get them clear it. Its an absolute shame they never bothered to resolve and compensate for all the losses I incurred. This was for my property in Gresham Street, Liverpool and was booked via Plusheat. Surely this should help in recollecting. I have also contacted David directly via email."